i8talenti8talent

Terms of Use

Last updated: 7 de outubro de 2026 (version 2026-10-07)

These Terms govern the use of the i8talent platform, operated by INTELLIGENCE8 TECNOLOGIA LTDA., registered under Brazilian company number (CNPJ) 12.651.460/0001-69, with its registered office in Itatiba, State of São Paulo, Brazil (“Intelligence8”). By creating an account, you declare that you have read and accepted these Terms and the Privacy Policy, and that you have authority to bind the company you represent.

These Terms are a single document and apply to customers in any country. The original document is written in Brazilian Portuguese; versions in other languages are courtesy translations, and in the event of any divergence the Portuguese text prevails.

1. What the platform does

i8talent publishes careers pages, receives applications, conducts a screening interview by artificial intelligence (by text or by voice) and delivers to the recruitment team a report with a transcript, a score and a recommendation. The platform is a tool supporting the selection process: it is not an employment agency, it does not broker hires and it does not guarantee any recruitment outcome.

2. Definitions

  • Customer: the legal entity that subscribes to the platform and owns the workspace (tenant) — vacancies, applications and users.
  • User: the person authorised by the Customer to access the administrative area (recruiter or administrator).
  • Candidate: the person who applies for a vacancy published by the Customer.
  • Completed interview: the billing unit — a screening interview carried through to the end by the candidate. Active vacancies and applications received are unlimited.

3. Account and access

Access is by single-use code sent by email, without a password. Where available, the Continue with Microsoft and Continue with Google buttons are an alternative to that code: they only sign in to an account that already exists on the platform — they do not create an account, do not create a company workspace and do not replace registration. The email code remains valid for all Users and is the route to take when the provider refuses the sign-in or is unavailable.

Whoever controls the mailbox controls the account — and, with social sign-in, whoever controls the Google or Microsoft account for that same address controls access just the same. Keeping both secure and up to date is the User's responsibility, and the Customer must immediately revoke the access of anyone who leaves the team: deactivating the User in the company workspace closes both routes at once — while the User is active here and that person controls that address, they can get in through either. Codes are personal and non-transferable; sharing them breaches these Terms.

The Customer is responsible for all use made under the accounts in its workspace, including the content published in vacancies and the custom questions it creates.

4. Roles in the processing of personal data

In relation to candidate data, the Customer is the controller (it defines the vacancy, the criteria and what happens to the application) and Intelligence8 acts as a processor, processing the data in accordance with these Terms and the Customer's instructions — in LGPD terms, *controlador* and *operador*. In relation to the registration data of Users and of prospects, Intelligence8 is the controller. There is also a third regime, described in the Privacy Policy: the candidate account — identity by email address, sign-in code, notice preferences and deletion request — reaches no company at all, and there Intelligence8 is the controller. All three are set out in the Policy.

The Customer undertakes to: have a legal basis for the selection process it runs, under the law that reaches it; not use the platform to collect CVs without a real vacancy; not request sensitive data — or special categories of data — in custom questions, including health, biometrics, beliefs, trade union membership, racial or ethnic origin and data relating to children and young people; and to handle, with our support, data subject requests that reach it directly.

Intelligence8 processes candidate data only in accordance with the Customer's instructions and what these Terms and the Policy describe, maintains the confidentiality of those with access to it, applies the security measures described in the Policy, and supports the Customer in handling requests from data subjects and from authorities. The subprocessors in use are listed in the Privacy Policy, which is updated whenever one of them changes.

5. Artificial intelligence: a recommendation, not a decision

Screening produces an explainable recommendation, never a decision. The decision to advance, reject or hire is always the Customer's, taken by a human being, and the responsibility for it is the Customer's. The Customer undertakes not to automate rejections solely on the basis of the model's output and to ensure human review where the candidate requests it — a duty provided for, among others, in the Brazilian right to review of automated decisions and in the equivalent rules of the GDPR and the UK GDPR.

Local obligations on those who use AI in recruitment are the Customer's. Where the law of the place in which the vacancy is published requires an independent bias audit, prior notice to the candidate, publication of results or specific record-keeping — as Local Law 144 of the City of New York does, and as equivalent rules do in other jurisdictions — compliance falls on the Customer, which is the employer and the party deciding on the hire. Intelligence8 provides the full transcript and the score broken down part by part, which are the raw material for those obligations, and does not carry out bias audits: they depend on demographic data, which the platform does not collect at any stage.

Language models can be wrong, can omit and can produce inconsistent assessments. The report is working material, not an expert opinion: the Customer must check it before acting. Using the platform to discriminate against candidates on any ground protected by law is prohibited.

6. Plans, allowance and credits

  • Free trial: 5 completed interviews, in total and for the lifetime of the account — they do not renew each month and do not require a card.
  • Monthly subscription: an allowance of 10 to 1000 completed interviews per cycle, chosen at the time of subscription. The price in force is the one published on the home page. No minimum term.
  • Billing cycle: the allowance month is the subscription billing period (subscribe on the 20th and the allowance runs from the 20th to the 20th), not the calendar month. An unused allowance does not roll over to the following cycle.
  • One-off credits: packs bought outside the subscription, valid for 6 months from purchase. The cycle allowance is consumed first; only the interview that exceeds it draws on credit, and between batches the one expiring soonest is always drawn on first. Expired credit is neither refunded nor extended.
  • Courtesy credits: Intelligence8 may grant credits free of charge, at its sole discretion, as a bonus. They follow the same rules as one-off credits — valid for 6 months from the grant, drawn on only after the allowance and always from the batch expiring soonest —, have no monetary value, are neither refundable nor convertible, and any unused balance may be cancelled by Intelligence8 when the grant was made in error.
  • Changing plan: this can be done at any time. The pro-rata adjustment appears on the following invoice — moving up a tier means paying the difference for the remaining days, moving down means receiving the credit. Changing plan changes the ceiling for the current cycle and does not restart the cycle or reset the consumption already counted.

7. Payment, renewal and cancellation

Payments are processed by Stripe, in Brazilian reais (BRL) and by credit card. We do not store card details. The subscription renews automatically each cycle until it is cancelled.

Cancellation is carried out by the Customer itself in the billing area and takes effect at the end of the period already paid for: the allowance remains available until the date covered by the last invoice, and there is no pro-rata refund of the current cycle. Until the cancellation takes effect, the subscription can be resumed.

In the event of payment failure, access may be suspended after the collection attempts. Price increases are notified at least 30 days in advance and apply from the following cycle — if the Customer disagrees, it may cancel before renewal, at no cost.

8. Acceptable use

The Customer and Users are prohibited from:

  • publishing false or misleading vacancies, or vacancies with discriminatory content;
  • submitting third-party data without a legal basis, or using the platform for a purpose other than a selection process;
  • attempting to circumvent the interview count, the isolation between different companies' workspaces or any access control;
  • bulk-extracting data (scraping), reverse engineering, reselling or sublicensing access;
  • using the model's outputs to train competing systems;
  • deliberately overloading the infrastructure or testing its security without prior written authorisation.

9. Intellectual property

The platform, the software, the brand and i8talent's materials belong to Intelligence8. These Terms grant the Customer a limited, non-exclusive, non-transferable and revocable licence to use them for as long as the subscription lasts — nothing beyond that is transferred.

The content the Customer publishes (vacancies, questions, visual identity) and the candidates' data remain the Customer's. The Customer grants Intelligence8 the licence strictly necessary to host, process and display that content in operating the service. Aggregate usage metrics, which do not identify individuals or customers, may be used to operate and improve the platform.

10. Availability and support

We work to keep the platform continuously available, but the service is provided without a formal service level agreement (SLA), unless otherwise agreed in writing. Interruptions for maintenance, updates or because of third-party failures (AI, email and infrastructure providers) may occur. Support is provided by email on business days.

11. Suspension and termination

We may suspend or terminate access in the event of non-payment, breach of these Terms, use that exposes candidates to risk, or a legal requirement — with prior notice whenever the situation allows. The Customer may close its account at any time by deleting the company workspace in the administrative area.

Before closing, export whatever you need. Deleting the workspace removes vacancies, applications, transcripts and CVs permanently and irreversibly. Only records without personal data remain, required by legal obligation or as evidence of consent and of use.

12. Warranties and limitation of liability

The platform is provided as is. We do not warrant that screening is free from error, that it identifies the best candidate or that it produces any hiring outcome.

To the maximum extent permitted by law, Intelligence8's total liability arising out of these Terms is limited to the amount actually paid by the Customer in the 12 months preceding the triggering event. We are not liable for loss of profit, loss of business opportunity or indirect damages. Nothing here excludes liabilities that the applicable law declares cannot be excluded, including those arising from wilful misconduct.

Microsoft and Google are not parties to these Terms. Social sign-in is optional — the email code serves all Users. To the maximum extent permitted by law, Microsoft and Google give no warranty whatsoever, express or implied, in relation to their respective sign-in services, and have no liability whatsoever for damages arising from their use. Nor are we liable for the availability of those services or for the decisions each provider makes about a User's account — refusing sign-in, suspending or closing the account; in such cases, access continues through the code sent by email.

The Customer undertakes to indemnify Intelligence8 against third-party claims — including from candidates and from authorities — arising from the Customer's recruitment decisions, from content it publishes or from use of the platform in breach of these Terms.

13. Changes to these Terms

These Terms may be updated to reflect changes to the platform or to the law. Each version has its own date and identifier, shown at the top of this page, and the acceptance recorded at registration keeps exactly the version that was read. Material changes are notified by email with reasonable notice; continuing to use the platform after they take effect means accepting the new version.

14. Governing law and jurisdiction

These Terms are governed by Brazilian law. The courts of the District of Itatiba, State of São Paulo, are chosen to settle disputes arising out of these Terms, to the exclusion of any other, however privileged. This choice does not displace the mandatory rules of the country where the Customer is established, where local law declares that they cannot be excluded, nor does it prevent the exercise of rights before the competent data protection authority.

15. Contact

INTELLIGENCE8 TECNOLOGIA LTDA. — CNPJ 12.651.460/0001-69, Itatiba, State of São Paulo, Brazil.

Questions about these Terms: contato@intelligence8.com. Privacy matters and the exercise of data subject rights: privacidade@intelligence8.com or Delete my data.